Jun 18 2007

Podcast: Software as a service

Published by Miles at 12:53 pm under New Media,Podcasting,Technology,Web 2.0

“The Internet changed everything. It changed commerce, communication, education and information management.” Mark Benioff, Salesforce

On this blog, we’ve previously talked about web 2.0 or software as a service – the ability to run web based services like Ebay, Amazon or Google Mail with nothing more than a computer and a broadband Internet connection – and the positive impact it could have on freeing organisations from the cost and complexity of maintaining their own IT systems.

BBC Radio’s 4 In Business looks at how businesses are using software as a service to reduce their dependency on internal IT and instead focus on delivering to their customers. Andrew Johnson of San Francisco Bay Area Paediatric reckons that moving to Google Apps – cost $50/£25 per user per year – has saved his business thousands of dollars on maintenance, hardware and software licensing that can be reinvested in staff.

However, as we’ve also pointed out before, there are still security and privacy implications to be weighed up, and these are well discussed by Brad Templeton of Electronic Frontier Federation.

Download it:
The show can be downloaded as a podcast (29 minutes) from BBC Radio 4 and features contributions from some of the biggest names in the software as a service world:

Marc Benioff,
Chairman & CEO Salesforce.com.

Richard Wetenhall,
Head of Corporate Development, Celerant

Matthew Glotzbach,
Director of Product Management, Google Enterprise

Andrew Johnson,
Chief Operating Officer, San Francisco Bay Paediatric

Brad Templeton,
Chairman of Electronic Frontier Federation

Ricky Reemer,
Chief Exec of Unicorn IT Solutions

Steve Prentice,
Chief of Research at Gartner

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